September 27, 2023

SAN FRANCISCO (KGO) — A South Bay female says she acquired ripped off on an doggy sitting down application by someone posing as a pet mum or dad.

From strolling to boarding to sitting, the Wag! system connects pet mother and father with pet caregivers.

“Doing the job with animals, it just boosts my spirit and applying Wag, it will allow me to do that,” reported Bria, who questioned that we not use her past title. She suggests, nonetheless, Wag! connected her to an individual with ulterior motives.

“Someone posed as a potential pet mum or dad,” Bria explained.

Bria suggests the likely pet mum or dad requested to speak with her by cell phone off the app, which she now realizes was a red flag. She gave her range, only later the individual who known as claimed to be somebody else totally.

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“He is posing as a Wag! consultant and essential to validate my information,” explained Bria.

Bria gave about her login data and account facts which she thinks the caller utilised to obtain her account and change her payout process to a further lender account. She in the long run missing close to $200.

“Wag! is stating they are unable to support refund the dollars, Stripe was declaring they can’t enable refund the money,” she described.

“Stripe was expressing Wag! has to do it simply because that is the business enterprise that I’m with, but Wag! is declaring Stripe has to do it mainly because they are the third party that processed the payments,” Bria continued.

In an emailed statement, Wag! tells ABC7 Information, “Whilst there has been no breach of Wag!’s methods, we have turn out to be conscious that third-occasion scammers have tried to obtain passwords from a pet caregiver in an attempt to access sensitive data.”

Wag! states it alerted its group about the rip-off by using electronic mail messages, push notifications, assist center posts and written content in the application. Also that associates of the corporation will by no means question for confidential bank or account data or passwords.

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“I generally just want to distribute consciousness to let them know that this is heading on. Some thing requirements to be completed and yeah, you men ought to aid us get better our money whether or not it really is as a result of Wag! or Stripe,” said Bria.

She says she submitted a police report and says she read through stories on the net about other victims. Wag! tells the I-Group it can’t disclose certain information and facts, but can ensure incidents this kind of as this are really uncommon.

Wag! also claims accounts who have been flagged for social engineering action are banned from the platform.

The I-Team attained out to Stripe’s media relations but has not nevertheless heard again.

As for Bria, she says she’ll continue boarding and sitting other people’s pets, a lot more meticulously.

“It is really a blessing for me as well as me currently being a blessing to them,” stated Bria.

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